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Customer support agent
Mike Till is a former Mojang AB customer support agent who worked with Marc Watson at their previous customer service job. When it became clear that more support staff would be needed, Marc requested that Mike be brought on. Mike is a gamer, and formerly of the US Army.
- "I would bring Mike (sorry Aron!). He's former military, and could probably keep us alive." – u/April 12, 2012 on Reddit