Customer support agent
Mike Till is a former Mojang Studios customer support agent who worked with Marc Watson at their previous customer service job. When it became clear that more support staff would be needed, Marc requested that Mike be brought on. Mike is a gamer, and formerly of the US Army.
- "I would bring Mike (sorry Aron!). He's former military, and could probably keep us alive." – u/Marc_IRL on Reddit, April 12, 2012